Important Information for Agents

Becoming an Agent

You can apply to become a recognised agent for Hobsonville Point Secondary School by filling out the following two forms:

 Agent Application Form

 Agent Agreement Form

Once you have completed both forms please email these two forms to the International Director: international.director@hobsonvillepoint.school.nz

FAQs

What accommodation options does your school offer?

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We offer three accomodation options:

  • Homestay: An approved homestay organised by school. All homestays are police vetted and subject to home inspections. Please complete a homestay agreement during the eSchool application process.

  • Designated Caregiver: A carer nominated by family. Must be a family friend or member of extended family. They will be police vetted and the home checked for suitability. Please complete a DCG agreement during the eSchool application process.

  • Parent: Students may live with their mother or father, who can apply to accompany them to NZ on a Guardian Visa. It is important to note that International students may not live alone for any period of time.


What is the commission for agents?

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15% of the paid tuition fees. Please note that if a student ends their contract early, agents are expected to refund the relevant portion of the commission. Commission is only payable once the agent has supplied all of the required documentation for the student and the student has arrived in New Zealand and begun studying at our school.


What is your critical incident procedure?

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A critical incident is an unexpected event where there is threat to the life/health or mortal safety of your student. It It includes serious illness or accident and any other situation where there is grave concern for the student’s safety or wellbeing. If such an incident comes to your attention first, please contact school immediately so we can follow the Critical Incident Procedure.

Please make yourself familiar with this document.

Critical Incident Procedure


How do I make a complaint?

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Any issues should be addressed to the International Department at HPSS in the first instance and we will endeavour to resolve any complaints. 

NZQA also provide guidelines on how to make a complaint which you can  click here

If it is a financial or contractual dispute please click here